Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FDFPPL3004A Mapping and Delivery Guide
Lead work teams and groups

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FDFPPL3004A - Lead work teams and groups
Description This unit of competency covers the skills and knowledge required to plan to achieve work requirements, secure resources and monitor the outputs of a work team or group.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit can apply to people with formal responsibility for team/group leadership and to those with occasional responsibility for this role.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Negotiate and communicate team objectives
  • Team goals, tasks and responsibilities are communicated and agreed with team members
  • Team performance standards and measures are communicated and agreed with team members
       
Element: Plan the work activity
  • Individual roles and responsibilities of team members are assigned in consultation with others
  • Work roles are allocated to take account of team goal and the skills and expertise of each team member
  • Resources required to achieve work outcomes are identified and secured
  • Development needs of team members are identified and addressed
       
Element: Manage team work to achieve required outcomes
  • Work progress is monitored against timelines and performance measures
  • Team members are kept informed of progress towards achieving team performance indicators
  • Potential barriers to achieving team goals are identified and corrective action taken
  • Team performance variances are identified, investigated and reported according to workplace reporting requirements
  • Team members are encouraged to actively contribute to team growth and development
  • Workplace information systems and procedures are followed to record and report on team performance
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competence in this unit must be achieved in accordance with food safety standards and regulations.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of ability to:

ensure all team members understand and agree to team goals and expectations and their personal responsibilities

plan team activity to take into account team goals, timelines, individual capabilities and resources

monitor outcomes against timelines and communicate progress with team members

apply interpersonal communication skills to engage and support team members

support positive outcomes for the individual and team.

Context of and specific resources for assessment

Assessment must occur in a real or simulated workplace where the assessee has access to:

opportunities to facilitate team processes

workplace arrangements for establishing company, workplace and team goals

methods used to measure and report on performance against target

planning processes

resource management and allocation systems as appropriate

resources required to achieve team outcomes

competency recording and workplace training arrangements.

Method of assessment

This unit should be assessed together with core units and other units of competency relevant to the function or work role. An example could be:

FDFPPL3003A Support and mentor individuals and groups.

Guidance information for assessment

To ensure consistency in one's performance, competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Ability to:

communicate and agree on team goals, performance standards and performance measures within the context of workplace arrangements for team or group work

establish and secure resources, such as labour (crew levels and competency profiles) and other resources as required

develop plans and schedules to achieve team goals, including the ability to assess impact of planning decisions on related issues, such as impact on other work areas, resource utilisation and costs

facilitate group processes, including mediating and resolving different interests, personal and work styles as required and encouraging/providing opportunities for active participation of team members

allocate and negotiate work roles and responsibilities in consultation with team members to match work requirements and skills and abilities of team members

identify and address learning needs of team members

provide a mentoring role to team members

monitor team outputs against objectives and make adjustments as required to achieve plan

monitor resource utilisation against plan

provide feedback on team and individual performance according to workplace feedback procedures

represent and advocate on behalf of the team in other workplace forums as required

use communication techniques appropriate to the audience, such as communicating with people from diverse cultural backgrounds and with people with limited ability to speak or understand English

record information on team performance as required

use oral communication skills/language competence to fulfil the job role as specified by the organisation, including questioning, active listening, asking for clarification and seeking advice from supervisor

work cooperatively within a culturally diverse workforce

Required knowledge

Knowledge of:

facilitation techniques and communication skills to support the active engagement and participation of team members in team processes

work procedures relevant to team tasks and related occupational health and safety (OHS), food safety, quality and environmental management issues, hazards and control measures

workplace planning and performance measurement systems and processes

methods used to measure achievement of personal and team goals

resource allocation systems used in the workplace as appropriate to secure relevant resources required by the team or group

work capacity, skills and knowledge of team or work group members in order to allocate roles appropriate to skill level and plan development opportunities

competency requirements of work functions, including any special work conditions that may be covered by additional licensing or certification requirements

duty of care when allocating work roles and responsibilities

competency identification and training arrangements in the workplace

communication skills required to represent and advocate on behalf of the team or work group

stages of team development

recording and reporting system and responsibilities

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Policies and procedures

Work is carried out in accordance with company procedures, regulatory and licensing requirements, legislative requirements and industrial awards and agreements

Personal and team measures

Personal measurement can include:

achievement of work outcomes

performance appraisal systems

Team measures can include:

performance indicators

Responsibility for leading a team or group

Responsibility for leading a team or group may be:

a formal or informal role

an occasional role

Teams

Teams refer to:

both defined teams and to work groups who interact to achieve work outcomes and/or to address a specific function or issue

Communication systems

Communication systems reflect the culture of the workplace and the workforce

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Team goals, tasks and responsibilities are communicated and agreed with team members 
Team performance standards and measures are communicated and agreed with team members 
Individual roles and responsibilities of team members are assigned in consultation with others 
Work roles are allocated to take account of team goal and the skills and expertise of each team member 
Resources required to achieve work outcomes are identified and secured 
Development needs of team members are identified and addressed 
Work progress is monitored against timelines and performance measures 
Team members are kept informed of progress towards achieving team performance indicators 
Potential barriers to achieving team goals are identified and corrective action taken 
Team performance variances are identified, investigated and reported according to workplace reporting requirements 
Team members are encouraged to actively contribute to team growth and development 
Workplace information systems and procedures are followed to record and report on team performance 

Forms

Assessment Cover Sheet

FDFPPL3004A - Lead work teams and groups
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FDFPPL3004A - Lead work teams and groups

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: